Xscape Ticket Refunds & Exchanges
- Tickets Purchased are only valid for the theatre location, film, and showtime specified.
- Tickets can be returned at the theatre box office no later than 2 hours before the start of the movie you purchased the tickets for. The purchase will be refunded back to the card you purchased the tickets with online.
- Tickets within 2 hours of the movies start time can be exchanged for a different showing of a movie on the same day or a readmit voucher can be given for a showing on a different date for an admission ticket of equal or lesser value. (pricing may vary based off of showtime, 3D Feature, or Xtreme Presentation)
- Ticket refunds or exchanges will not be provided after the performance time or date specified on the ticket.
- The theatre locations can only process the refunds and exchanges for tickets at that specified theatre location and cannot facilitate refunds or exchanges for tickets at other Xscape locations.
- Service Fees and/or convenience fees for online purchases are non-refundable.