Ticket Refunds & Exchanges
Tickets can be returned in person at the theatre box office no later than 2 hours before the start of the movie. The purchase will be refunded back to the card you purchased the tickets with online.
Tickets returned within 2 hours of the movie's start time can be exchanged for a different showing of a movie on the same day or a readmit voucher can be given for a showing on a different date for an admission ticket of equal or lesser value. (pricing may vary based off of showtime, 3D Feature, or Xtreme Presentation)
Ticket refunds or exchanges will not be provided after the performance time or date specified on the ticket.
The theatre locations can only process the refunds and exchanges for tickets at that specified theatre location and cannot facilitate refunds or exchanges for tickets at other Xscape locations.